Expanding Horizons: Embracing the Hospitality and Events Sectors
WorkWhile launches expansion into Hospitality & Events industries to fill 1.5m open jobs
Today marks a significant milestone in our journey as we announce our expansion into the hospitality and events services sectors. We’ve listened to our workers, heard their strong demand, and recognized the wealth of experience many of them have in these industries. Now, we’re ready to fill in-demand open roles in areas like concessions, guest services, food service, events, and more using our AI and machine learning capabilities.
The US hospitality industry is a vast ecosystem. According to the Bureau of Labor Statistics, it employs over 15 million workers, with a staggering 1.5 million open positions as of March 2023. Yet, the industry has been grappling with challenges in the aftermath of the COVID-19 pandemic. Skyrocketing turnover rates and inconsistent schedules have made hiring and retaining staff even more difficult. In fact, during the first quarter of 2023, hospitality workers reported working only an average of 25.5 hours per week. This tells us that for many hourly wage employees, traditional jobs simply aren’t enough.
That’s where WorkWhile comes in. Our platform utilizes cutting-edge AI and machine learning to match workers to shifts that are perfectly aligned with their skills, schedules, and locations. We’re not just another job platform; we’re an ecosystem that prioritizes the needs of the workers, offering perks like next-day pay and free virtual healthcare services. These benefits, which are often absent in traditional hourly wage jobs, make us a preferred choice for workers seeking flexible job opportunities.
Our expansion into the hospitality and events sectors not only helps these workers secure consistent income but also offers businesses a scalable, high-quality workforce. We aim to transform the challenges the hospitality industry currently faces into opportunities, strengthening the industry from the ground up.
But we’re not stopping there. We understand that the complexities of work in the hospitality and events sectors are unique. To support these sectors effectively, we’ve developed an AI-powered shift onboarding process. This innovative approach screens workers and prepares them for their shifts, addressing everything from the need for specific certifications and permits to understanding dress codes. It’s a process that ensures all the necessary details are covered, providing workers with the information they need to succeed, and businesses with the quality and consistency they require.
This new onboarding process has already proven successful. One of our early partnerships in the event services sector achieved a 100% fill rate with minimal no-shows. This was a striking contrast to previous experiences, where businesses were forced to request more workers than necessary due to anticipated absences. It’s clear evidence of our commitment to creating a win-win situation for businesses and workers alike.
Furthermore, our expansion into the hospitality and events sectors represents a crucial turning point for WorkWhile and our workforce. It presents an incredible opportunity for our workers to apply their valuable experience in these industries and for us to showcase the scalability and adaptability of our platform.
Thank you to our workers, who have driven this expansion through their demand and experience. To the businesses in the hospitality and events sectors, we look forward to working with you and are excited to show you the true power of our platform.
Together, we’ll continue to redefine the labor market, one shift at a time.
